Bermuda Escapes Lawn Care
Effective Date: April 2026

Bermuda Escapes Lawn Care ("we," "us," or "our") is a lawn care service operated in Yukon, Oklahoma and surrounding areas. This Privacy Policy describes how we collect, use, and protect your personal information when you interact with our website, contact us by phone or text, or use our services.

Information We Collect

We collect the following information when you contact us, request a quote, schedule service, or make a payment:

• Contact Information: name, phone number, email address, and mailing address
• Property Information: service address, lot size, and yard type
• Service Information: service plan selections, treatment history, and scheduling preferences
• Payment Information: payment method details processed through our payment provider (we do not store full card numbers)
• Communication Records: call logs, text message history, and voicemail transcripts related to your service
• Website Data: information submitted through our contact form or quote request form

How We Use Your Information

Your information is used to:

• Provide and schedule lawn care services
• Send appointment confirmations, service reminders, and follow-up communications
• Send quotes, invoices, and payment confirmations
• Send promotional offers and seasonal service recommendations via text message
• Respond to your inquiries and customer service requests
• Improve our services and customer experience

Text Messages (SMS) and Phone Communications

When you provide your phone number to Bermuda Escapes Lawn Care—whether through our website, by phone, or in person—you expressly consent to receive text messages and phone calls, including those made using an autodialer, AI-generated or artificial voice, or pre-recorded messages.

Communications may include:

• Appointment confirmations and reminders
• Service quotes and follow-ups
• Seasonal service offers and promotions (e.g., grub treatment, aeration, flowerbed pre-emergent)
• Payment confirmations and reminders
• Customer satisfaction follow-ups

Consent is not required as a condition of purchasing any service.

Message frequency varies. During peak season (spring and summer), you may receive more messages related to seasonal services.

Message and data rates may apply depending on your mobile carrier and plan.

To opt out of promotional text messages at any time, reply STOP to any message. You will receive one confirmation message; no further promotional messages will be sent. Opting out of promotional messages will not affect service-related communications (appointment reminders, payment confirmations) unless you specifically request to stop all messages by contacting us directly.

To get help, reply HELP to any message, or contact us at 405-365-4087 or bermudaescapes@outlook.com.

Supported carriers include, but are not limited to: AT&T, T-Mobile, Verizon, Sprint, and most major US carriers. Carriers are not liable for delayed or undelivered messages.

Data obtained through the SMS program will not be shared with any third parties for their marketing purposes.

Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings. We do not use cookies to collect personal information for SMS marketing purposes.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS)
• Secure storage of contact information
• Restricted access to customer data

While no method of electronic transmission is 100% secure, we take reasonable steps to safeguard your information.

Third-Party Service Providers

We use third-party services to operate our business, including telephony and text messaging, payment processing, website hosting, and marketing automation providers. These providers access your information only as needed to perform services on our behalf and are obligated to protect your data.

Data Retention

We retain your personal information for as long as you are an active customer and for a reasonable period afterward to fulfill legal and business obligations.

If you request deletion of your data, we will remove it within 30 days, except where retention is required by law.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Bermuda Escapes Lawn Care
PO Box 850934
Yukon, Oklahoma 73085
Phone: 405-365-4087
Email: bermudaescapes@outlook.com